Chief Executive Officer
Sets company direction and is accountable for the outcomes NaviCS AI delivers to every client.
- Company strategy and growth
- Client relationships and partnerships
- Delivery quality across practices
About Us
Building the future of enterprise conversations at NaviCS AI
We help revenue and CX teams deploy AI agents that feel human, stay compliant, and plug into existing systems.
Mission
Make every customer conversation intelligent, measurable, and outcome-driven.
Vision
Become the operating system for enterprise conversational AI across India and global markets.
Values
Reliability, compliance-first design, and human-centered automation.
Our team
Operators, AI engineers, and industry specialists
Based in Noida with deployments across real estate, NBFC, healthcare, insurance, and education — we ship playbooks, not just models.
- Enterprises
- Satisfaction
- Conversations
- Integrations
CH 01Leadership
Who is accountable for what
A short chain of accountability: executive leadership sets direction, a Center of Excellence head owns each practice, and technology leaders own the platform.
Zabad Ansari
Chief Technology Officer
Technology executive, architect and entrepreneur building NaviCS AI's multi-tenant AI SaaS platforms — intelligent agents, automation, generative and voice AI, analytics and enterprise workflows. He has led distributed teams across India, Europe and the U.S.
- Platform architecture and roadmap
- AI safety, quality and evaluation
- Security and engineering standards
Center of Excellence heads
One leader per practice, responsible for delivery quality and the people doing the work.
- Head of AI & Intelligent AutomationAI & Intelligent Automation CoE
- Head of Data & AnalyticsData & Analytics CoE
- Head of Data EngineeringData Engineering & Platforms CoE
- Head of Cloud & Digital EngineeringCloud & Digital Engineering CoE
- Head of Business PerformanceBusiness Performance CoE
- Head of Finance OperationsFinance Operations CoE
Tech leaders
The engineering leads who own the platform your agents run on.
Line open
Ready to transform every conversation?
Book a demo and see how NavicsAI Voice, Video, and Chat agents plug into your existing CRM stack.