Tech Leaders
Each part of the NaviCS AI platform has a named technical owner. When something matters to your deployment — call quality, an integration, a security question — there is one person accountable for the answer.
Chief Technology Officer
Technology executive, architect and entrepreneur building NaviCS AI's multi-tenant AI SaaS platforms — intelligent agents, automation, generative and voice AI, analytics and enterprise workflows. He has led distributed teams across India, Europe and the U.S.
CH 01Engineering leadership
What each leader is responsible for, and what they are accountable to clients for.
Responsible for how agents listen, speak and hold a natural conversation on calls and chat.
Responsible for the core platform that runs agents, workflows and tenants at scale.
Responsible for connecting agents to the CRMs, calendars, telephony and business systems clients already use.
Responsible for the data foundations behind analytics, reporting and model training.
Responsible for the controls that protect customer data and keep the service available.
Responsible for proving an agent behaves correctly before launch and keeps doing so afterwards.
Book a session and we'll put the relevant technical owner in the room — architecture, integrations, security or AI quality.